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Mail Attender is a Lotus Notes
email administration product that manages Lotus Notes mail databases. The
management is automatically carried out by Mail Attender’s Mail
Restriction Rules which are created by Lotus Notes mail administrators.
One of Mail Attender's primary uses is in maintaining email
archives for regulatory requirements and storage relief. But
Mail Attender extends beyond archiving by providing a broad set of
tools to manage user mailboxes:
View Email Archiving Information: Best
Practices for Lotus
Notes; Archive
ROI Planning: Planning
Email Classification
View Mail Attender for Notes Information: Product
White
Paper; MailBox
Size Management; Implementing
Legal Hold; Permissions
Management
ARCHIVE MANAGEMENT
Mail Attender delivers a customizable way of archiving email from mailboxes as well as from the journaling capability of Domino to meet any regulatory or mailbox
size management requirement. Once an archived message is
captured the original can be left in place, deleted or a small
email stub created in the mailbox which transparently links to
the archived message.
LEVERAGING THE POWER OF DOMINO SERVER & NSF
Most archiving systems require you to install a
specially configured database server and non-standard plug-ins to
integrate into your Notes environment. Mail Attender piggy-backs
onto your existing infrastructure, allowing mail to be archived to any storage device that is defined to the network. By using the strength of the underlying
Domino server and nsf database format:
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mail stays in its original, unmodified format
- critical to regulatory compliance
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further filtering/anti-virus checking can be performed on archived mail
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you are not locked into a specific vendor’s archiving architecture
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you can leverage nsf's built-in
access-security, indexing and utilities and take advantage
of it evolving to DB2
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you can leverage the skills set of your
existing Notes support team without training on additional
technologies, plug-ins, databases or specialist servers
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it supports all Domino platforms and scales
to the largest of environments
EXTENDING ARCHIVING INTO INTEGRATED MAIL MANAGEMENT
Beyond its powerful archiving capabilities, Mail Attender delivers important capabilities for managing Lotus Notes email systems:
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Intelligent Soft and Hard Quota
management
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Document Retention & Deletion rules can be set so a user is forced to take an action to keep a document beyond the retention period.
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Ad-hoc Searching capabilities identify inappropriate or threatening emails or attachments already residing in the mail system to help in:
- Legal discovery: to identify emails relating to a specific legal action.
- Email policy: to identify inappropriate or threatening emails or attachments
such as viruses, mp3 files, avi files or email containing particular keywords.
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Offload a Single Instance of multiple Attachments into a separate
Attachment Archive database with a document link contained in the original email message, saving disk space allocated to the Mail database.
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Creation Manager/Lockdown Mode: prevents users from saving, sending or deleting messages they
shouldn’t.
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Chinese walls prevent email going between departments or to competitors, preventing profanity, illegal attachments or intellectual property being distributed, stopping
message classes which are under Legal Discovery from being
deleted or hidden.
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Broadcast Management: send broadcast messages to large user groups without using the Notes routers.
Mail Attender rules are highly granular to meet
any exception requirement - each rule can be applied
to the entire company, a subset of mail users or a specific
server.
FEATURE SUMMARY:
CORPORATE EMAIL POLICY
ENFORCEMENT
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Create rules from
your desktop to manage enterprise-wide policies
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Set specific system
conditions to include or exclude certain users, groups or OU
structures
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Manage legal, HR and
corporate retention needs discreetly
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Access email for
suspected confidentiality breaches or misrepresentations
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Audit email
communications for operational and historical significance
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Address compliance
issues by archiving documents and protecting the
authenticity of information
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Rules and scanning
functionality are transparent to end-users with no
disruption of service
MANAGEMENT OF THE USER
CREATING, SAVING, DELETING EMAIL
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Prevent inappropriate
emails from being sent and record statistics
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Prohibit users from
deleting or editing documents that contain possible evidence
and record statistics
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Powerful searching of
message, subject, body and attachments
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Fast and secure
system to execute document discovery requests
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Customizable search
criteria includes keywords, age, size, name, date and type
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Manage search results
efficiently based upon action policies such as delete, move,
copy and forward
NOTES STORAGE
MANAGEMENT
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Enforce multiple soft
quotas
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Customizable quota
enforcement per document type
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Alert users and/or
reduce access upon hard quota non-compliance
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Seamlessly examine
the enterprise email growth rate and that of individual
users
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Archive ability moves
storage to other servers or to WORM/DVD devices
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Apply archiving rules
to all users or to specific users
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Size and age policy
enforcement eliminates files overusing space, targeting top
offenders
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Archive duplicate
attachments per server
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Prevent duplicate
documents within the server-based archive
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Acknowledge template
and folder/view sizes when calculating database size
OUT OF OFFICE
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Provide
unique/enriched Out of Office capability
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Automatically disable
upon ‘end’ date/time
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Limit domains to
receive replies
EMAIL DATA REPORTING
CAPABILITIES
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Collect specific
usage data to make informed decisions
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Report on age, size
and content of messages (such as attachments, users or
folders)
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Measure space
utilization and reclamation statistics
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Report on attachment
lists by user, name, extension, size and sender
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Alert administrators
to problems
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Notify users of
flagged items of concern
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Create customized
reports
MISCELLANEOUS
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Enforce user
preferences
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Send enterprise-wide
announcements without invoking the router
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Impose non-replicatible
properties on local mail files
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Prevent users from
including themselves in address list
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Enforce encryption
standards
INSTALLATION
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Easy, non-intrusive
Lotus Notes-based installation
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Installed from a
single Notes client to all servers
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Server based product
– installed on Notes mail servers
ARCHITECTURE
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Runs on all Domino
platforms including 6.x and 6.5x
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No Domino
architectural changes required
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Uses LotusScript-based
agents
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Server-based
processing
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All processing is
performed from a single database
Mail Attender is a trademark of
Sherpa Software.
Mail Attender a trademark of
Sherpa Software.
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